Customer feedback

February 2022

Fantastic service & great quality, thank you so much for dispatching my order out so quickly.

February 2022

Brilliant service on prompt delivery and jars are just what I was looking for to make my marmalade in.

January 2022

 Good service as always

January 2022

Really great company with lovely people and good service.

December 2021

Very good product came earlier than expected

September 2021

Fabulous jars. packing improved and no breakages.

June 2021

Arrived on time and well packaged. Lovely quality. Very impressed.

June 2021

So pleased I found these. Absolutely perfect for my wedding favours. Seriously lovely little bottles, really great quality and the gold caps made them look even better! Great value too.

May 2021

Just needed jars to preserve some goods for my home brew. The cheap jars I bought from wilkos cracked in the pressure cooker, these are survived the process and looked brand new while staying airtight. 3 jars were missing the first time around but after a friendly call to customer service (answered the phone straight away, spoke to someone in the actual factory) they sent them out. Definitely recommend.

April 2021

Great purchase, arrived quickly, well packaged in recyclable/compostable material, smart with the gold cap. Perfect for my homemade moonshine.
April 2021

 This was my 1st order with Wares, there website is very user friendly the payment process was quick & easy & communication regarding my delivery was excellent..5 Stars will be ordering again thank you

April 2021

This is perfect for what I needed; to decant some home made limoncello into it. Looks nice and with the swing top I can be sure it is air-tight.

March 2021

The lids fitted very well and the size was very consistent

March 2021

I bought these to make fresh juices in. I am totally happy with the product.

March 2021

Excellent product really pleased with service,very helpful staff, well packed inside box and sturdy strong box. Definitely recommended.

March 2021

Really good value for money and great packaging, also very helpful and responsive if you have to call the company.

February 2021

I was recommended this company when I was looking to buy a variety of jam jars for my marmalade making obsession.
What a wonderful experience from the website to ordering process and then post purchase communication.
I ordered 3 sizes of jam jars - total 108 - and love the choice of sizes, designs and lid colours. All arrived on time beautifully packed in shredded paper and compostable bags. Not a bit of plastic in sight.
If only more companies offered this standard of service and quality of product. Very highly recommended.

February 2021

Great bottles, exactly what I was looking for and very fast shipping.


February 2021

Very happy with fast delivery and great customer service.

July 2020

Hi team,
I wanted to send you a huge THANK YOU from Tim and I at BATCH Cocktail Bar.
You’ve got us just what we needed in a super speedy way. You are the best bottle supplier I’ve used and I’ll give you a shout out on the London Bar Tenders social media groups. Great service!
July 2020

Thank you for your email and refund, I appreciate your work to resolve this, excellent customer service!
17th July 2020

Wonderful selection of shapes & sizes of jars, and at good prices. Found just the size I wanted - and with a wide neck - perfect for walnuts I’m pickling this year whilst “in shielding”.  And the gold lids will look just great on top of these black beauties (the finished product will look great for presents if I can bear to part with any)!  The jars arrived quickly, and very well packed so no breakages. Certainly recommend Wares’ as the first port of call for jars!

Hazel B
June 2020

We received the jars and just want to say we are really pleased with them. Your customer service is really amazing too!
Keep up the good work and please do stay safe!

9th May 2019

Your service is amazing & Thankyou for being so very helpful & understanding xx

Vickie M

9th April 2019

Good morning Lizzie,

Thank you so much for your reply. My jars arrived yesterday. I am thrilled to bits with them. So prompt, I might have to buy some more! I have been looking for square jars and these are even better than I wanted.

Kind regards,

Gill O

18th December 2018

Dear Wares of Knutsford, Thank you so much for sending the order so efficiently: it arrived early this afternoon, that's less than 48hrs since we placed it (on a sunday!).

Wishing you all a wonderful Christmas and happy, healthy New Year.


Michael C

9th July 2018


Just wanted to say a huge thank you to your staff. My order was placed on Friday and I took delivery this morning.  You have provide first class goods, a first class service and I will be back, you are highly recommended and if you wish to place this feedback on on your website then please feel free, or let me know how else I can provide feedback.  This really was outstanding service and I would love to recognise it publicly.

With kind regards and thanks

Gill G

18th December 2017

Hi Fiona

Just to let you know I received the replacement jars and I must compliment your customer service as a total replacement was a fantastic solution with the fact that I am using the jars as Christmas presents.

Thank you once again

Kind regards

Dr David A

4th November 2017

Wares of Knutsford review by S. Wilson, Wales.

I can honestly say that the customer service, personal attention, and communication are the best i have ever experienced. Nothing is too much trouble and you feel like a valued customer. Their goods are of excellent quality and i wouldn't hesitate to choose Wares as my first-stop shop.

7th July 2016

Hi Lizzie,

Thanks very much they arrived today - first class service and the tags are absolutely delightful!

I will definitely use you again and recommend you.


15th February 2016

Hi Lizzie,

Just wanted to thank you again for the wonderful customer service and doing me favour by sending my extra order FOC.

All of the bottles arrived in one piece and very promptly!

Hope you have a great week.

Kind regards,

Danielle W.

11th February 2016

Thank you so much for your quick delivery. I ordered Tuesday afternoon and they arrived this morning. I am thrilled with your service even the way the jars are packed – first rate. I will not hesitate to order from you again and shall be telling all my friends.

Thank you once again, now I must get on,  time to make the marmalade!!!!


Karen J

12th July 2015

Thanks so much for sending our products so quickly and for being very lovely.  It has been a pleasure to be your customer and I will definitely order again.

Best wishes

18th June 2015

Dear Wares of Knutsford

You asked me to review recent purchases.  I mainly buy the excellent hexagonal sauce bottles, jam jars, and spare lids for my charity fund-raising pickles and chutneys.  I would place more repeat orders, but most of my customers tend to be very good about returning the 'empties' - hence spare lids.
I'd like to endorse all of the above, but what really impressed me was the friendliness and helpfulness of your staff on my most recent order.  I was looking for replacement corks for your small decorative bottles (again, empty returns).  I couldn't find them on the website, so I telephoned you.  You were so helpful.  I felt that you genuinely cared for your products - and for your customers.

Best wishes


21st January 2014

Great little bottle used for sloe gin presents,  Delivery and service excellent

20th January 2014

Great jars for my body butters. Arrived quickly and I haven't found any breakages due to careful packaging. Lids seem nice and chunky and seal well.

27th December 2013

Perfect bottles to use as gifts for sloe vodka or gin. 
Fast delivery and very well packaged. 
Excellent price, best I found on the Internet.

14th November 2013

An excellent product of great quality and design. I personally wanted this item with the ceramic stoppers . With the very helpful attention to detail of the office staff the stoppers where upgraded with a small additional fee. I will definitely be purchasing again from Wares. Highly recomended.

29th June, 2012 

Great web site - reasonable prices - super service!   I placed a wee order on Wednesday evening - I receive immediate confirmation at 7.23pm - but I have a query about lead times so I e-mail back and ask about deliveries knowing that the confirmation e-mail was automatic and that the office would be closed, si it would be Thursday before anyone can get back to me - but no! - I have a reply back from you within under an hour - and now the goods have arrived here at the house just before mid-day on Friday!  Beat that.   Amazing!  And I thought I'd have to store the fruit I've arranged to buy for jam making on Monday until the jars arrived.   When the jam is sold at Kathleen's fund raiser for McMillan Cancer Care in a week or so, I'll make sure anyone who makes jams or sauces knows about your company and the factastic service you deliver.  Good luck and please keep up the good work.   Sincere thanks to all the staff who were involved.  Regards from Perthside.  Euan.

17th September, 2012

Just emailing to say how impressed I am with the goods I received today, the packaging was excellent and I would have been very surprised had anything broken in transit. Considering how little the cost was, the quality is second to none, I am on Facebook and will post to this effect, you are now on my favourites list and I will recommend you to other people. Thank you so much.  Ann Weeks.

24th October, 2012

Dear Valerie Byles, Bless you thanks.   If you could see the joy I get using your beautiful jars and labels.   Your jars will have pride of place at a lunch to celebrate my husband and myself renewing our wedding vows after 30 years.   There will be a varied menu home cooked by my wonderful housekeeper/cook/carer, my dearest friend who I taught to cook, and myself.   The dishes will be accompanied by chutneys, pickles, jellies, vinaigrettes, compotes, relishes, sauces, spiced fruits...spicy, sweet, sharp, rich, complex, simple...all glistening and flowing in your jars!  Mini Ocios with red currant jelly on each table plus a spiced version in the mini plain ones.   Each one of the others enhancing one or more dishes, laid out on the main serving table.  Thanks again...Jane.


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