Good evening to you,
A quick e-mail to thank you very much for the speed and accuracy of the order which you recently dispatched to us. I felt that given the current state our country is in, I must write to thank you for the all-round impeccable service which I have received from yourselves! How refreshing it was to be given the time to ask questions over the phone before placing my order, which were answered honestly and intelligently rather than being read from a computer screen script. Proof that there are still some fantastic hard working young people out there somewhere!
Thank you also for my individually (I assume hand-wrapped) jars which arrived in perfect condition. It is nice to have my items 'cared for' rather than slung in a box!!!!!
Having Worked for the family business my whole life, I know that customers can often be less than supportive of small businesses but I can tell you I was delighted with your service and am mentioning your name to my customers and friends alike.
I look forward to dealings with you in the future.
Best,
Ian Brown

Hi, I ordered 12, 250ml skittle bottles following an email enquiry (which was promptly answered). Delivery was only 3 days with an email in the morning to confirm the time of delivery (a 1 hour window) which was met. Product was well packed and bottles are excellent. Would definitely order again and recommend to friends. One improvement for the site would be better product photos as the photos don't do the bottles justice, perhaps showing both empty and filled, and also in some way able to show scale. Thanks,
Gary Barclay

Valerie, My pudding basins arrived safely this morning. It gives me great pleasure to compliment you on the way this was all handled - prompt and informative acknowledgement giving estimated delivery time, good packaging, swift delivery and attractive well designed stationary. Well Done!
Norman Harris

Hi Valerie, just to say after such a positive experience shopping with you , I made sure that when I reviewed Pam Corbin's Preserving Book on Amazon I made sure I gave Wares of Knutsford a recommendation. Kind Regards
Jean Charrion

Hi, Just a quick email to say a HUGE Thank You for my recent order. The service provided was professional, efficient and extremely quick !! The bottles are fabulous and are now filled with Christmas Pudding Vodka, Loganberry Gin and Bramble Brandy in Hampers for my Dad and Brother for Christmas I will certainly use you again in the future. Happy Christmas, Kind Regards
Clare Fish

I received my order two days after ordering what wonderfull service will definately be using your site again thankyou for your promt delivery and no breakages brill prices thankyou again.
J. Howie

Hello, This is to let you know that items I ordered last Wednesday evening arrived Friday lunchtime (18th Oct), a mere 40 hours after ordering - I am very impressed!
Regards, Julia Cosby, Grays

Thank you very much for amazing service yet again. My jars came today and I only ordered them 5 minutes ago! Your new online delivery information is also very good and helpful.

I have finally got everything together for Mum’s Jam and thought you might like to see a picture of your jars ‘in action’! This basket has 4 jars with a spoon and the other basket has 3 jars and a small fruit cake. Photos of the two baskets are going on a poster which friends and family are going to display in various places for me and take any orders. St Mungo’s designed and supplied me with the blue card at the back as 50% of the proceeds goes to that charity.

I couldn’t find any bags the right size in the end – they were all plastic and it has to be cellophane – so I’m using a roll of cellophane and have worked out a method of wrapping the baskets which I think I can handle ongoing! Calmness and patience are the keys to success with this particular part!!

I have also been looking in Veronica’s Larder which is very good – a clever idea. Along with the baskets of jam (8 oz jars) I’m planning to make 12 oz jars of chutney to sell separately. I have made one batch and have now printed off some of Veronica’s recipes (along with her Basics advice) for making a range of others. Some fruits, like rhubarb and plums, don’t make popular jam but I have both in the garden and they’ll be ideal for chutney – so ‘thank you for the recipes’!
Jen H.

Simply to thank you for the rapid depatch of my order; the items are exactly what I required. A pleasure dealing with you.
T.G.Hodges

I would just like to thank you for speedy, beautifully wrapped order, I was really impressed!
Nikki HG

...thank you very much for this extra good service...I have had two unexpected large orders for jam prior to Christmas hence this order and basically I have just this week to get the jam made. This jam-making venture, which also raises money for a charity for the homeless, has been a new venture for me this year and I would like to take this opportunity of thanking you very, very much for your excellent range of good–value products along with superb service which is both friendly and efficient. The whole jam + fundraising idea seems to have taken off and I should be able to send at least £120 to the charity this Christmas. Without a doubt it wouldn’t have been possible without your wonderful help. My sincere thanks to everyone involved.
Jenny

Arrived yesterday afternoon, all ok. Really impressed with the packaging and speed will definitely use you again and recommend to friends.
Vicky Cannon

Hello
I just wanted to say thank you for excellent service. The order was delivered much sooner than I expected and I was impressed with the quality of the packing. I was also very pleased to receive your comprehensive, well illustrated brochure which contains items I have been trying to find for a long time. I will therefore be placing further orders, particularly as your postage costs leave the competition way behind! It was reassuring to find out that such good and friendly service still exists!
Jenny Howett

If at all possible could you send along a brochure as I would also like to browse your wares 0ff-line and to show others your great range of products. Not only am I excited to find a store like yours that offers a wide range of environmentally friendly products that far surpass themodern (and often short lived or inpractible) alternatives available these days but you bring a sense of nostalgic ease of living to this otherwise too technical and complicated lifestyle we are expected to convert to. I like to think of you as a better example of how to care for the home in a natural way so KEEP UP THE GOOD WORK and lets hope others will find you more exciting than the big department and superstores they use at the moment.
Yours L Davies ( a very contented 20 something homemaker and career gal.)

Hello Wares of Knutsford.
I recently found your website and received my order from you today. Thank you very much for the care you took in wrapping my goods. I am over in Ireland and appreciate goods well presented as in the past i have bought from other companies and the goods were broken, so again thank you to you all and it was a pleasure dealing with you, I hope to be back again soon.
James Johnson, County Down

Please find enclosed my order for two pairs of laundry tongs. I would like to say that your website is very easy to use, informative and attractive to the eye.
From Teresa Davey, Portsmouth.

I was hesitant to place an order from the US; but, your customer service was quick to answer all my questions promptly and courteously at ever step of the process. The products you sent me were wrapped well and there was not even a mere scratch to be found on the ceramics. I'm grateful for your wonderful service and delightful items that would be impossible to locate here.
From Jean Johnson

I just wanted to write and say how impressed I was with your service, delivery, internet site and the lady who telephoned me after I placed my order via the website to say that the jars I wanted were out of stock but offered more expensive ones at the same price. I got them all delivered less than 24 hours later and they are already in use with my homemade chutneys and jams. Thank you. A truly exxcellent company and one I will recommend and use again.
From Wendy Williams